System Alarms
| Alarm |
Category |
Cause |
Procedure |
01 |
Power-up Diagnostics |
Failed non-volatile RAM test |
Reset system. If alarm persists, replace Generic Module. |
02 |
Power-up or Automatic Diagnostic |
Checksum error in non-volatile RAM test. |
Reload default data, reprogram. If alarm persists, replace Generic Module. |
03 |
Automatic Diagnostic tests. |
Failure in read/write test of non-volatile RAM |
Clear alarm. If alarm persists, replace Generic Module. |
04 |
Automatic Diagnostic tests. |
Checksum error in Peripheral Processer PROM |
Clear alarm. If alarm persists, replace Generic Module. |
05 |
Automatic Diagnostic tests. |
Singal Processor Failure |
Replace Control Card. |
10 |
Trunk Condition (No Loop Current) |
Open Line. Slow Central Office. Incorrect Programming of loop/ground start. Trunk card malfunction. |
Check trunk by direct access from Attendant console. Check programming. Try another Trunk card. |
11 |
Trunk Condition (No Seize Acknowledge) |
Open Line. Slow Central Office. Incorrect Programming of loop/ground start. Trunk card malfunction. |
Check trunk by direct access from Attendant console. Check programming. Try another Trunk card. |
12 |
Trunk Condition (No Release Acknowledge) |
Central Office interface problem. Incorrect Programming of loop/ground start. Tip and Ring Reversed. Trunk card malfunction. |
Check Programming. Check wiring. Try another Trunk card. If fault persists, contact the telephone company. |
13 |
Station Condition |
Ring groud falut |
Check wiring. |
20 |
Automatic Diagnostic tests. |
DX Channel Error on InterDX link |
Reset Sytem. If error recurs, replace Control Card |
21 |
Automatic Diagnostic tests. |
Dial tone detector failed test and has been busied-out |
Follow Peripheral Equipment Trobleshooting Procedure, in Manual. |
22 |
Automatic Diagnostic tests. |
Station has failed loop back test. |
Reset system. Reseat Line Card. Check for bent pins on card DIN connector. If error recurs, replace Line Card |
23 |
Automatic Diagnostic tests. |
Three-party conference circuit failed test. |
Reset system. If error recurs, change Control Card |
24 |
Automatic Diagnostic tests. |
DTMF Receiver failed test and has been busied-out. |
Follow Peripheral Equipment Trobleshooting Procedure, in Manual. |
25 |
Automatic Diagnostic tests. |
Early line Split hardware failure. |
Follow Peripheral Equipment Trobleshooting Procedure, in Manual. |
26 |
Automatic Diagnostic tests. |
DTMF Generator failed test and has been busied-out. |
Follow Peripheral Equipment Trobleshooting Procedure, in Manual. |
27 |
Automatic Diagnostic tests. |
Trunk failed loopback test and has been busied-out. |
Reset system. Reseat Trunk Card. If error replace Trunk Card |
28 |
Automatic Diagnostic tests. |
Console has failed lop back test. |
Check console wiring. Replace console. |
29 |
Automatic Diagnostic tests. |
Device is not being scheduled correctly. |
Reports occurrence in trouble log |
30 |
CDE |
Attempt to enter CDE data value outside of allowed range |
Refer to manual |
40 |
Hardware error |
Console dead due to hardware failure |
Reset system. Try another console. Replace Control Card |
41 |
Hardware error (card rejected) |
Card is invalid or exceeds system limit for card type |
Check card type limit |
42 |
Hardware error. |
Universal Card has failed |
Reset system. try another Universal Card |
60 |
CDE |
An error has occurred during data load |
Retry data load |
61 |
Hardware error. |
Communication with print not possible. |
Check connections, data transmission parameters. Ensure printer is ready. Try another printer. |
62 |
Attendant Message |
Printer Queue is Full |
Use Alarm Print (*90#) command at console. |
63 |
Attendant Message |
Auto Wake-up has not been answered for the third time |
Ensure Extension bell works |
80 |
ARS |
Time-of-day table not programmed |
Programm time-of-day table, Ensue trunk group access codes are programmed in digit comparison table. |
81 |
ARS |
Route Priority table not programmed |
program route priority table |
82 |
ARS |
ARS route list not programmed |
Program route list |
83 |
ARS |
Digit modifcation table not programmed |
Programm digit modifcation table |
84 |
ARS |
Selected Trunk group programming for manual dail tone verification |
Chang trunk group programming |
85 |
Attendant message |
Set is locked out |
Clear alarm (*32) replace the set's handset |
86 |
Attendant message |
RAD port has not disconnected after 5 minutes |
Clear alarm (*32) if problem presists, replace RAD |
90 |
System Advice |
A software error has occurred |
Report in trouble log |
93 |
RMATS |
3 incorrect entries for RMATS security code |
Check security code |
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